Question 1

Do you support DOCX and PDF output?

Accepted Answer

Yes. Every generated document exports to both DOCX and PDF instantly and is stored against the case.

Question 2

Can I use my own variables (e.g. PESEL, custom IDs)?

Accepted Answer

Absolutely. Define custom variables once in the library, then reference them across templates with the {variable_name} syntax.

Question 3

Is my client data isolated from other firms?

Accepted Answer

Every organization is fully isolated at the database row level with multi-tenant architecture by design.

Question 4

What about case statuses unique to my workflow?

Accepted Answer

Default statuses ship with the app, but every status - name, color, terminal flag - is fully customizable in Settings.

Question 5

How does CaseForge billing work?

Accepted Answer

CaseForge is free for low-volume practices. The $29/month Solo plan provides 100 cases and 200 docs/month, while the $79/month Office plan removes all volume limits.